MeiYao Divination ("we," "us," or "our") is a mobile application developed and operated by Xunmee Technology (Shenzhen) Co., Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App").
- **Device Information**: Device model, operating system version, device settings
- **Usage Information**: Divination frequency, session duration, session history
- **Technical Information**: Access timestamps, time zone information
- **Attribution Data**: We use AppsFlyer and SKAdNetwork for attribution and marketing analytics. These services may collect device identifiers, IP addresses, and other information for advertising attribution purposes.
- **To provide our services**: Process your divination queries, generate AI interpretations, store your session history, and deliver the core functionality of the App
- **To communicate with you**: Send you service-related communications, respond to your inquiries, and provide customer support
- **To improve our services**: Analyze usage patterns to enhance divination accuracy, fix bugs, and develop new features
- **To protect our services**: Detect and prevent fraud, abuse, and security issues
- **To comply with legal obligations**: Meet applicable legal, tax, and regulatory requirements
| **Amazon Web Services (AWS)** | Cloud hosting and infrastructure | All personal information stored in our systems |
| **AppsFlyer** | Attribution and marketing analytics | Device identifiers, IP addresses, usage information |
These service providers are contractually obligated to use your personal information only for the purposes we specify and are prohibited from selling or sharing it for their own purposes.
### 4.2 Disclosure for Business Purposes
In the past 12 months, we have disclosed the following categories of personal information for business purposes:
| Category of Personal Information | Disclosed | Recipient Categories |
| **F. Internet or Other Electronic Network Activity Information** | Yes | Cloud hosting providers, analytics providers |
### 4.3 Sale of Personal Information
**We do not sell personal information.** In the past 12 months, we have not sold any personal information.
### 4.4 Sharing of Personal Information for Cross-Context Behavioral Advertising
**We do not share personal information for cross-context behavioral advertising.** In the past 12 months, we have not shared any personal information for cross-context behavioral advertising.
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## 5. Your Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
### 5.1 Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
### 5.2 Right to Delete
You have the right to request that we delete any of your personal information that we have collected and retained, subject to certain exceptions.
### 5.3 Right to Correct
You have the right to request that we correct inaccurate personal information that we maintain about you.
### 5.4 Right to Data Portability
You have the right to request that we provide you with your personal information in a readily usable format that allows you to transmit the information to another entity without hindrance.
### 5.5 Right to Opt-Out of Sale or Sharing
**We do not sell or share personal information for cross-context behavioral advertising.** Therefore, you do not need to exercise this right with us.
### 5.6 Right to Limit Use of Sensitive Personal Information
We do not collect sensitive personal information as defined under CCPA/CPRA. Therefore, you do not need to exercise this right with us.
### 5.7 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
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## 6. How to Exercise Your Rights
### 6.1 Submitting Requests
To exercise your rights under the CCPA/CPRA, you may:
- **Email us**: privacy@xunmee.com
- **Use in-app features**: Settings → Privacy → Data Requests
You do not need to create an account to submit a request.
### 6.2 Verifying Your Identity
To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request. This may include asking you to provide information that matches what we have on file for your account.
### 6.3 Response Time
We will respond to your request within **45 days** of receipt. If we need more time (up to 90 days total), we will inform you of the reason and extension period in writing.
### 6.4 Authorized Agent
You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide proof of authorization and verify their identity.
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## 7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- **Account Information**: Retained while your account is active and for 90 days after account deletion (to comply with legal obligations)
- **Divination Records**: Retained for 12 months, then deleted or anonymized
- **Technical/Usage Data**: Retained for 90 days, then anonymized
When your personal information is no longer needed, we will securely delete or anonymize it.
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## 8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including:
- Encryption of data in transit using secure HTTPS/TLS protocols
- Access controls and authentication mechanisms for user data
- Regular security reviews and monitoring
However, no security system is 100% secure, and we cannot guarantee the absolute security of your personal information.
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## 9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected personal information from a child under 13, please contact us immediately at privacy@xunmee.com. We will take steps to delete such information promptly.
Users between the ages of 13 and 17 must have parental or guardian consent to use our App.
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## 10. Cross-Border Data Transfers
Your personal information may be transferred to and processed in the United States. By using our App, you consent to the transfer of your personal information to the United States.
We ensure that appropriate safeguards are in place for cross-border transfers, including:
- Secure data transmission using encryption
- Contractual protections with service providers
- Compliance with applicable data protection laws
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## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
- Posting the updated Privacy Policy in the App
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
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## 12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
**Xunmee Technology (Shenzhen) Co., Ltd.**
- **Privacy Officer**: privacy@xunmee.com
- **Support Email**: xuyunlong@xunmee.com
- **Address**: [Full Street Address], Shenzhen, Guangdong, China
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## 13. Additional Rights for California Residents
### 13.1 Right to Equal Service and Price
You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA/CPRA.
### 13.2 Financial Incentive Programs
We do not currently offer any financial incentive programs for the collection, sale, or deletion of personal information.
### 13.3 Accessibility
This Privacy Policy and our "Do Not Sell My Personal Information" link (if applicable) are accessible to users with disabilities.
