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# Privacy Policy
Dear user,
**Last Updated**: April 17, 2026
Welcome to MeiYao Divination. We understand that your privacy is important, and we take the protection of personal information seriously. This policy explains how we collect, use, store, and share your personal information, and how you can access and manage it.
**Effective Date**: April 17, 2026
## 1. Information We Collect
---
### Information you provide directly
## 1. Who We Are
- Account registration information, such as your phone number or verification code
- Profile information you choose to fill in
- Divination-related inputs and results you create in the app
MeiYao Divination ("we," "us," or "our") is a mobile application developed and operated by Xunmee Technology (Shenzhen) Co., Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App").
### Information collected automatically
**Contact Information:**
- Company: Xunmee Technology (Shenzhen) Co., Ltd.
- Email: privacy@xunmee.com
- Support Email: xuyunlong@xunmee.com
- Device information, such as model, system version, and device settings
- Log information, such as IP address, access time, page visits, and operation records
---
## 2. How We Use Information
## 2. Information We Collect
- To provide divination services and improve AI interpretation quality
- To manage accounts and protect account security
- To improve product quality through usage analysis
- To contact you with service notifications, support, or feedback follow-up
### 2.1 Personal Information We Collect
## 3. Storage of Information
We collect information that you provide directly to us and information that is collected automatically when you use our App.
Personal information collected in China is generally stored on servers located within China. We only keep personal information for as long as necessary to meet legal obligations and service purposes, after which it will be deleted or anonymized.
#### Information You Provide
## 4. Sharing of Information
- **Account Information**: When you create an account, we collect your email address and verification code.
- **Divination Content**: When you use our divination services, we collect your questions, inputs, divination results, and session history.
- **Customer Support**: If you contact us for support, we collect the information you provide in your message.
We do not share personal information with third parties except in limited circumstances, such as:
#### Information Collected Automatically
- when you give clear consent,
- when we work with service providers under proper safeguards,
- when disclosure is required by law,
- or when business restructuring, merger, or acquisition requires lawful transfer.
When you use our App, we and our third-party partners automatically collect:
## 5. Your Rights
- **Device Information**: Device model, operating system version, device settings
- **Usage Information**: Divination frequency, session duration, session history
- **Technical Information**: Access timestamps, time zone information
- **Attribution Data**: We use AppsFlyer and SKAdNetwork for attribution and marketing analytics. These services may collect device identifiers, IP addresses, and other information for advertising attribution purposes.
You may request access to, correction of, or deletion of your personal information, and you may also request account cancellation. Please note that account cancellation may make related data unrecoverable.
### 2.2 Categories of Personal Information Collected (Past 12 Months)
## 6. Protection of Minors
In the past 12 months, we have collected the following categories of personal information:
If you are under 14 years old, please use the service under the guidance of a parent or legal guardian and obtain their prior consent.
| Category | Collected | Examples |
|----------|-----------|----------|
| **A. Identifiers** | Yes | Email address |
| **B. Personal Information Categories** | No | N/A |
| **C. Protected Classification Characteristics** | No | N/A |
| **D. Commercial Information** | No | N/A |
| **E. Biometric Information** | No | N/A |
| **F. Internet or Other Electronic Network Activity Information** | Yes | Session duration, divination frequency, device information |
| **G. Geolocation Data** | No | N/A |
| **H. Sensory Data** | No | N/A |
| **I. Professional or Employment Information** | No | N/A |
| **J. Education Information** | No | N/A |
| **K. Inferences** | No | N/A |
## 7. Security of Personal Information
---
We use reasonable organizational and technical measures, including encryption, access control, auditing, and monitoring, to protect personal information against unauthorized access, disclosure, use, modification, damage, or loss.
## 3. How We Use Your Personal Information
## 8. Policy Updates
We use the personal information we collect for the following business purposes:
We may update this policy from time to time due to legal, business, or service changes. Material changes will be communicated in a prominent way.
- **To provide our services**: Process your divination queries, generate AI interpretations, store your session history, and deliver the core functionality of the App
- **To communicate with you**: Send you service-related communications, respond to your inquiries, and provide customer support
- **To improve our services**: Analyze usage patterns to enhance divination accuracy, fix bugs, and develop new features
- **To protect our services**: Detect and prevent fraud, abuse, and security issues
- **To comply with legal obligations**: Meet applicable legal, tax, and regulatory requirements
## 9. Contact Us
---
If you have any questions or suggestions regarding this privacy policy, please contact us at:
## 4. How We Share Your Personal Information
- xuyunlong@xunmee.com
### 4.1 Service Providers
Xunmee Technology (Shenzhen) Co., Ltd.
June 1, 2025
We share your personal information with third-party service providers who perform services on our behalf:
| Service Provider | Purpose | Category of Information Shared |
|------------------|---------|-------------------------------|
| **Amazon Web Services (AWS)** | Cloud hosting and infrastructure | All personal information stored in our systems |
| **AppsFlyer** | Attribution and marketing analytics | Device identifiers, IP addresses, usage information |
These service providers are contractually obligated to use your personal information only for the purposes we specify and are prohibited from selling or sharing it for their own purposes.
### 4.2 Disclosure for Business Purposes
In the past 12 months, we have disclosed the following categories of personal information for business purposes:
| Category of Personal Information | Disclosed | Recipient Categories |
|---------------------------------|-----------|---------------------|
| **A. Identifiers** | Yes | Cloud hosting providers, analytics providers |
| **F. Internet or Other Electronic Network Activity Information** | Yes | Cloud hosting providers, analytics providers |
### 4.3 Sale of Personal Information
**We do not sell personal information.** In the past 12 months, we have not sold any personal information.
### 4.4 Sharing of Personal Information for Cross-Context Behavioral Advertising
**We do not share personal information for cross-context behavioral advertising.** In the past 12 months, we have not shared any personal information for cross-context behavioral advertising.
---
## 5. Your Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
### 5.1 Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
### 5.2 Right to Delete
You have the right to request that we delete any of your personal information that we have collected and retained, subject to certain exceptions.
### 5.3 Right to Correct
You have the right to request that we correct inaccurate personal information that we maintain about you.
### 5.4 Right to Data Portability
You have the right to request that we provide you with your personal information in a readily usable format that allows you to transmit the information to another entity without hindrance.
### 5.5 Right to Opt-Out of Sale or Sharing
**We do not sell or share personal information for cross-context behavioral advertising.** Therefore, you do not need to exercise this right with us.
### 5.6 Right to Limit Use of Sensitive Personal Information
We do not collect sensitive personal information as defined under CCPA/CPRA. Therefore, you do not need to exercise this right with us.
### 5.7 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
---
## 6. How to Exercise Your Rights
### 6.1 Submitting Requests
To exercise your rights under the CCPA/CPRA, you may:
- **Email us**: privacy@xunmee.com
- **Use in-app features**: Settings → Privacy → Data Requests
You do not need to create an account to submit a request.
### 6.2 Verifying Your Identity
To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request. This may include asking you to provide information that matches what we have on file for your account.
### 6.3 Response Time
We will respond to your request within **45 days** of receipt. If we need more time (up to 90 days total), we will inform you of the reason and extension period in writing.
### 6.4 Authorized Agent
You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide proof of authorization and verify their identity.
---
## 7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- **Account Information**: Retained while your account is active and for 90 days after account deletion (to comply with legal obligations)
- **Divination Records**: Retained for 12 months, then deleted or anonymized
- **Technical/Usage Data**: Retained for 90 days, then anonymized
When your personal information is no longer needed, we will securely delete or anonymize it.
---
## 8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including:
- Encryption of data in transit using secure HTTPS/TLS protocols
- Access controls and authentication mechanisms for user data
- Regular security reviews and monitoring
However, no security system is 100% secure, and we cannot guarantee the absolute security of your personal information.
---
## 9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected personal information from a child under 13, please contact us immediately at privacy@xunmee.com. We will take steps to delete such information promptly.
Users between the ages of 13 and 17 must have parental or guardian consent to use our App.
---
## 10. Cross-Border Data Transfers
Your personal information may be transferred to and processed in the United States. By using our App, you consent to the transfer of your personal information to the United States.
We ensure that appropriate safeguards are in place for cross-border transfers, including:
- Secure data transmission using encryption
- Contractual protections with service providers
- Compliance with applicable data protection laws
---
## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
- Posting the updated Privacy Policy in the App
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
---
## 12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
**Xunmee Technology (Shenzhen) Co., Ltd.**
- **Privacy Officer**: privacy@xunmee.com
- **Support Email**: xuyunlong@xunmee.com
- **Address**: [Full Street Address], Shenzhen, Guangdong, China
---
## 13. Additional Rights for California Residents
### 13.1 Right to Equal Service and Price
You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA/CPRA.
### 13.2 Financial Incentive Programs
We do not currently offer any financial incentive programs for the collection, sale, or deletion of personal information.
### 13.3 Accessibility
This Privacy Policy and our "Do Not Sell My Personal Information" link (if applicable) are accessible to users with disabilities.
---
**Last Updated**: April 17, 2026
**Xunmee Technology (Shenzhen) Co., Ltd.**