feat(feedback): implement user feedback collection system with email reporting

Backend:
- Add user_feedback table with RLS policy
- Create feedback submission API (multipart/form-data)
- Implement xlsx report generation with embedded images
- Add scheduled email delivery via Feishu SMTP
- Create HTML email templates (daily_report, no_feedback)

Frontend:
- Add feedback screen with type selection and image picker
- Support anonymous submission via skipAuth flag
- Collect device info and app version

Protocol:
- Document feedback API contract and error codes
- Update http-error-codes.md with FEEDBACK_* codes
This commit is contained in:
qzl
2026-04-20 12:49:54 +08:00
parent 913ed26f8d
commit 6a2a9d2c87
46 changed files with 4768 additions and 9 deletions
@@ -0,0 +1,85 @@
import 'package:dio/dio.dart';
import 'package:image_picker/image_picker.dart';
import '../../../../core/logging/logger.dart';
import '../../../../core/network/api_problem.dart';
import '../../../../data/network/api_client.dart';
import '../models/feedback.dart';
class FeedbackApi {
FeedbackApi({required ApiClient apiClient}) : _apiClient = apiClient;
final ApiClient _apiClient;
final Logger _logger = getLogger('features.settings.feedback_api');
Future<void> submitFeedback({
required FeedbackType type,
required String content,
required DeviceInfo deviceInfo,
required String appVersion,
required String osVersion,
required List<XFile> images,
required bool isAnonymous,
}) async {
final typeName = switch (type) {
FeedbackType.bug => 'bug',
FeedbackType.suggestion => 'suggestion',
FeedbackType.other => 'other',
};
final formData = FormData.fromMap({
'feedback_type': typeName,
'content': content,
'device_info':
'{"platform":"${deviceInfo.platform}","model":"${deviceInfo.model}"}',
'app_version': appVersion,
'os_version': osVersion,
});
for (final image in images) {
formData.files.add(
MapEntry(
'images',
await MultipartFile.fromFile(image.path, filename: image.name),
),
);
}
final options = isAnonymous
? Options(extra: {'skipAuth': true})
: Options();
try {
await _apiClient.rawDio.post<void>(
'/api/v1/feedback',
data: formData,
options: options,
);
} on DioException catch (error, stackTrace) {
_logger.error(
message: 'Submit feedback failed',
error: error,
stackTrace: stackTrace,
);
throw _mapProblem(error);
}
}
ApiProblem _mapProblem(DioException error) {
final status = error.response?.statusCode ?? 500;
final data = error.response?.data;
if (data is Map<String, dynamic>) {
return ApiProblem(
status: status,
title: (data['title'] as String?) ?? 'Request failed',
detail: (data['detail'] as String?) ?? '',
code: data['code'] as String?,
);
}
return ApiProblem(
status: status,
title: 'Network error',
detail: error.message ?? 'Request failed',
);
}
}
@@ -0,0 +1,8 @@
enum FeedbackType { bug, suggestion, other }
class DeviceInfo {
const DeviceInfo({required this.platform, required this.model});
final String platform;
final String model;
}
@@ -0,0 +1,44 @@
import 'package:image_picker/image_picker.dart';
import '../apis/feedback_api.dart';
import '../models/feedback.dart';
abstract class FeedbackRepository {
Future<void> submitFeedback({
required FeedbackType type,
required String content,
required DeviceInfo deviceInfo,
required String appVersion,
required String osVersion,
required List<XFile> images,
required bool isAnonymous,
});
}
class FeedbackRepositoryImpl implements FeedbackRepository {
FeedbackRepositoryImpl({required FeedbackApi feedbackApi})
: _feedbackApi = feedbackApi;
final FeedbackApi _feedbackApi;
@override
Future<void> submitFeedback({
required FeedbackType type,
required String content,
required DeviceInfo deviceInfo,
required String appVersion,
required String osVersion,
required List<XFile> images,
required bool isAnonymous,
}) {
return _feedbackApi.submitFeedback(
type: type,
content: content,
deviceInfo: deviceInfo,
appVersion: appVersion,
osVersion: osVersion,
images: images,
isAnonymous: isAnonymous,
);
}
}
@@ -0,0 +1,389 @@
import 'dart:io';
import 'package:device_info_plus/device_info_plus.dart';
import 'package:flutter/foundation.dart';
import 'package:flutter/material.dart';
import 'package:image_picker/image_picker.dart';
import 'package:package_info_plus/package_info_plus.dart';
import '../../../../core/logging/logger.dart';
import '../../../../data/network/api_client.dart';
import '../../../../l10n/app_localizations.dart';
import '../../../../shared/theme/design_tokens.dart';
import '../../../../shared/widgets/toast/toast.dart';
import '../../../../shared/widgets/toast/toast_type.dart';
import '../../data/apis/feedback_api.dart';
import '../../data/models/feedback.dart';
import '../../data/repositories/feedback_repository.dart';
class FeedbackScreen extends StatefulWidget {
const FeedbackScreen({super.key, required this.apiClient});
final ApiClient apiClient;
@override
State<FeedbackScreen> createState() => _FeedbackScreenState();
}
class _FeedbackScreenState extends State<FeedbackScreen> {
final Logger _logger = getLogger('features.settings.feedback_screen');
final ImagePicker _imagePicker = ImagePicker();
final TextEditingController _contentController = TextEditingController();
FeedbackType _selectedType = FeedbackType.bug;
List<XFile> _selectedImages = [];
bool _isAnonymous = false;
bool _isSubmitting = false;
static const int _maxImages = 3;
static const int _maxContentSize = 500;
static const int _maxImageSizeBytes = 5 * 1024 * 1024;
@override
void dispose() {
_contentController.dispose();
super.dispose();
}
@override
Widget build(BuildContext context) {
final colors = Theme.of(context).colorScheme;
final l10n = AppLocalizations.of(context)!;
return Scaffold(
backgroundColor: colors.surfaceContainerLow,
appBar: AppBar(
title: Text(l10n.feedbackTitle),
centerTitle: true,
backgroundColor: colors.surfaceContainerLow,
surfaceTintColor: colors.surfaceContainerLow,
),
body: ListView(
padding: const EdgeInsets.fromLTRB(
AppSpacing.lg,
AppSpacing.md,
AppSpacing.lg,
AppSpacing.xxl,
),
children: [
Text(
l10n.feedbackTypeLabel,
style: Theme.of(context).textTheme.titleMedium,
),
const SizedBox(height: AppSpacing.sm),
SegmentedButton<FeedbackType>(
showSelectedIcon: false,
segments: [
ButtonSegment(
value: FeedbackType.bug,
label: Text(l10n.feedbackTypeBug),
),
ButtonSegment(
value: FeedbackType.suggestion,
label: Text(l10n.feedbackTypeSuggestion),
),
ButtonSegment(
value: FeedbackType.other,
label: Text(l10n.feedbackTypeOther),
),
],
selected: {_selectedType},
onSelectionChanged: (selection) {
setState(() {
_selectedType = selection.first;
});
},
),
const SizedBox(height: AppSpacing.xl),
Text(
l10n.feedbackContentLabel,
style: Theme.of(context).textTheme.titleMedium,
),
const SizedBox(height: AppSpacing.sm),
TextField(
controller: _contentController,
maxLines: 8,
maxLength: _maxContentSize,
decoration: InputDecoration(
hintText: l10n.feedbackContentHint,
border: OutlineInputBorder(
borderRadius: BorderRadius.circular(AppRadius.md),
),
),
),
const SizedBox(height: AppSpacing.xl),
Text(
l10n.feedbackImagesLabel,
style: Theme.of(context).textTheme.titleMedium,
),
const SizedBox(height: AppSpacing.sm),
_buildImagePickerRow(colors),
const SizedBox(height: AppSpacing.xl),
CheckboxListTile(
value: _isAnonymous,
onChanged: (value) {
setState(() {
_isAnonymous = value ?? false;
});
},
title: Text(l10n.feedbackAnonymousLabel),
subtitle: Text(
l10n.feedbackAnonymousHint,
style: Theme.of(
context,
).textTheme.bodySmall?.copyWith(color: colors.onSurfaceVariant),
),
contentPadding: EdgeInsets.zero,
controlAffinity: ListTileControlAffinity.leading,
),
const SizedBox(height: AppSpacing.xl),
SizedBox(
width: double.infinity,
child: FilledButton(
onPressed: _isSubmitting ? null : _submit,
child: _isSubmitting
? SizedBox(
height: 20,
width: 20,
child: CircularProgressIndicator(
strokeWidth: 2,
color: colors.onPrimary,
),
)
: Text(l10n.feedbackSubmit),
),
),
],
),
);
}
Widget _buildImagePickerRow(ColorScheme colors) {
return Wrap(
spacing: AppSpacing.sm,
runSpacing: AppSpacing.sm,
children: [
..._selectedImages.asMap().entries.map((entry) {
final index = entry.key;
final file = entry.value;
return Stack(
children: [
Container(
width: 80,
height: 80,
decoration: BoxDecoration(
borderRadius: BorderRadius.circular(AppRadius.md),
border: Border.all(color: colors.outlineVariant),
),
clipBehavior: Clip.antiAlias,
child: kIsWeb
? Image.network(
file.path,
fit: BoxFit.cover,
errorBuilder: (_, e, _) =>
const Icon(Icons.broken_image),
)
: Image.file(
File(file.path),
fit: BoxFit.cover,
errorBuilder: (_, e, _) =>
const Icon(Icons.broken_image),
),
),
Positioned(
top: 4,
right: 4,
child: GestureDetector(
onTap: () => _removeImage(index),
child: Container(
width: 22,
height: 22,
decoration: BoxDecoration(
color: colors.error,
shape: BoxShape.circle,
),
child: Icon(Icons.close, size: 14, color: colors.onError),
),
),
),
],
);
}),
if (_selectedImages.length < _maxImages)
GestureDetector(
onTap: _pickImage,
child: Container(
width: 80,
height: 80,
decoration: BoxDecoration(
borderRadius: BorderRadius.circular(AppRadius.md),
border: Border.all(color: colors.outlineVariant),
color: colors.surfaceContainerHighest,
),
child: Icon(
Icons.add_photo_alternate_outlined,
color: colors.onSurfaceVariant,
),
),
),
],
);
}
Future<void> _pickImage() async {
final l10n = AppLocalizations.of(context)!;
if (_selectedImages.length >= _maxImages) {
Toast.show(context, l10n.feedbackTooManyImages, type: ToastType.warning);
return;
}
XFile? picked;
try {
picked = await _imagePicker.pickImage(
source: ImageSource.gallery,
maxWidth: 1920,
imageQuality: 85,
requestFullMetadata: false,
);
} catch (error, stackTrace) {
_logger.error(
message: 'Image picker failed',
error: error,
stackTrace: stackTrace,
);
return;
}
if (picked == null || !mounted) return;
final fileSize = await picked.length();
if (fileSize > _maxImageSizeBytes) {
if (!mounted) return;
Toast.show(context, l10n.feedbackImageTooLarge, type: ToastType.warning);
return;
}
setState(() {
_selectedImages = [..._selectedImages, picked!];
});
}
void _removeImage(int index) {
setState(() {
_selectedImages = List.from(_selectedImages)..removeAt(index);
});
}
Future<void> _submit() async {
final l10n = AppLocalizations.of(context)!;
final content = _contentController.text.trim();
if (content.isEmpty) {
Toast.show(
context,
l10n.feedbackContentRequired,
type: ToastType.warning,
);
return;
}
if (content.length > _maxContentSize) {
Toast.show(context, l10n.feedbackContentTooLong, type: ToastType.warning);
return;
}
setState(() {
_isSubmitting = true;
});
try {
final feedbackApi = FeedbackApi(apiClient: widget.apiClient);
final repository = FeedbackRepositoryImpl(feedbackApi: feedbackApi);
await repository.submitFeedback(
type: _selectedType,
content: content,
deviceInfo: await _collectDeviceInfo(),
appVersion: await _appVersion(),
osVersion: await _osVersion(),
images: _selectedImages,
isAnonymous: _isAnonymous,
);
if (!mounted) return;
Toast.show(context, l10n.feedbackSuccess, type: ToastType.success);
Navigator.of(context).pop();
} catch (error, stackTrace) {
_logger.error(
message: 'Submit feedback failed',
error: error,
stackTrace: stackTrace,
);
if (!mounted) return;
Toast.show(context, l10n.errorRequestGeneric, type: ToastType.error);
} finally {
if (mounted) {
setState(() {
_isSubmitting = false;
});
}
}
}
Future<DeviceInfo> _collectDeviceInfo() async {
final deviceInfo = DeviceInfoPlugin();
if (Platform.isAndroid) {
final android = await deviceInfo.androidInfo;
return DeviceInfo(
platform: 'android',
model: '${android.brand} ${android.model}',
);
} else if (Platform.isIOS) {
final ios = await deviceInfo.iosInfo;
return DeviceInfo(platform: 'ios', model: _iosDeviceName(ios));
}
return DeviceInfo(platform: defaultTargetPlatform.name, model: 'unknown');
}
String _iosDeviceName(IosDeviceInfo ios) {
final machine = ios.utsname.machine;
final deviceName = _iosDeviceMapping[machine] ?? machine;
return deviceName;
}
static const Map<String, String> _iosDeviceMapping = {
'iPhone13,2': 'iPhone 12',
'iPhone13,3': 'iPhone 12 Pro',
'iPhone13,4': 'iPhone 12 Pro Max',
'iPhone14,2': 'iPhone 13 Pro',
'iPhone14,3': 'iPhone 13 Pro Max',
'iPhone14,4': 'iPhone 13 mini',
'iPhone14,5': 'iPhone 13',
'iPhone15,2': 'iPhone 14 Pro',
'iPhone15,3': 'iPhone 14 Pro Max',
'iPhone14,7': 'iPhone 14',
'iPhone14,8': 'iPhone 14 Plus',
'iPhone15,4': 'iPhone 15',
'iPhone15,5': 'iPhone 15 Plus',
'iPhone16,1': 'iPhone 15 Pro',
'iPhone16,2': 'iPhone 15 Pro Max',
'iPhone17,1': 'iPhone 16 Pro',
'iPhone17,2': 'iPhone 16 Pro Max',
'iPhone17,3': 'iPhone 16',
'iPhone17,4': 'iPhone 16 Plus',
};
Future<String> _appVersion() async {
final info = await PackageInfo.fromPlatform();
return '${info.version}+${info.buildNumber}';
}
Future<String> _osVersion() async {
final deviceInfo = DeviceInfoPlugin();
if (Platform.isAndroid) {
final android = await deviceInfo.androidInfo;
return 'Android ${android.version.release} (API ${android.version.sdkInt})';
} else if (Platform.isIOS) {
final ios = await deviceInfo.iosInfo;
return 'iOS ${ios.systemVersion}';
}
return defaultTargetPlatform.name;
}
}
@@ -1,5 +1,6 @@
import 'package:flutter/material.dart';
import '../../../../data/network/api_client.dart';
import '../../../../l10n/app_localizations.dart';
import '../../../../shared/theme/design_tokens.dart';
import '../../../../shared/widgets/app_modal_dialog.dart';
@@ -9,6 +10,7 @@ import '../../data/repositories/invite_repository.dart';
import 'account_delete_screen.dart';
import '../widgets/settings_section_widgets.dart';
import 'coin_center_screen.dart';
import 'feedback_screen.dart';
import 'general_settings_screen.dart';
import 'invite_screen.dart';
import 'legal_center_screen.dart';
@@ -21,6 +23,7 @@ class SettingsScreen extends StatefulWidget {
required this.settings,
required this.coinBalance,
required this.inviteRepository,
required this.apiClient,
required this.onInterfaceLanguageChanged,
required this.onSettingsChanged,
required this.onUploadAvatar,
@@ -33,6 +36,7 @@ class SettingsScreen extends StatefulWidget {
final ProfileSettingsV1 settings;
final int coinBalance;
final InviteRepository inviteRepository;
final ApiClient apiClient;
final Future<void> Function(String languageTag) onInterfaceLanguageChanged;
final Future<void> Function(ProfileSettingsV1 settings) onSettingsChanged;
final Future<ProfileSettingsV1> Function(String filePath) onUploadAvatar;
@@ -125,6 +129,23 @@ class _SettingsScreenState extends State<SettingsScreen> {
),
],
),
const SizedBox(height: AppSpacing.xl),
SettingsGroupCard(
children: [
SettingsMenuTile(
icon: Icons.feedback_outlined,
title: l10n.settingsFeedbackTitle,
tint: colors.primary,
background: colors.surfaceContainerHighest,
showDivider: false,
onTap: () => Navigator.of(context).push<void>(
MaterialPageRoute<void>(
builder: (_) => FeedbackScreen(apiClient: widget.apiClient),
),
),
),
],
),
SettingsGroupCard(
children: [
SettingsMenuTile(